My year
placement here with GPI is almost at an end, my role was to capacity build and
strengthen GPI, and enable it to make more impact in its programmes. My main
focus was to conduct an organisational development analysis, produce a report summarizing
my findings and to develop a programme of work to strengthen GPI according to
my findings. I worked with GPI staff members, board members, beneficiaries,
funders, other NGOs GPI works/partners with and ministries to conduct the
analysis, as well as researching into common issues faced by NGOs operating in
developing countries.
The analysis
found that GPI has a clear focus – with a vision and mission which is relevant
and understood by all staff, beneficiaries and organisations GPI works with.
Staff held a passion for this vision and mission, and this driving force was
one of the most significant factors in how GPI has succeeded for so long and
how activities are delivered despite funding issues and low wages paid to
staff. Seeing positive impact on lives and helping others were main motivations
for staff to work at GPI. The similar passion and motivation of staff also
helped with teamwork – there is a spirit of family within the organisation with
everyone pitching in to help to ensure that activities being run are as
effective as possible for the beneficiaries.
The weaknesses
of GPI lay within the areas of:
·
commitment and role of the Board - the Board had
not met or engaged with staff for 3 years
·
succession planning for the Founder Coordinator
of the Calabar GPI centre - who is approaching retirement ,
·
structure and staff roles - there was consensus
that “everyone did everything”
·
information management and sharing - there is a
lack of computers and documents are not stored in a central location leading to
duplication of work and loss of documents.
In order to
help staff understand and own the findings of the report, I ran several
activities including workshops exploring the issues, 1:1 interviews, solution
focused workshops and focus groups.
In total,
there were 73 recommendations, ranging from small changes to long-term large
change. Staff voted on the recommendations they feel are required to be
implemented immediately and will make immediate impact. We now have nine work streams
established:
1. Programme Management & Development – this involved
introducing project management theory, practice and documentation enabling efficient
and effective planning and delivery of activities. Training has been delivered and
documentation is being used to manage all activities
2. Monitoring & Evaluation – this group is
focusing on how GPI can monitor its long-term impact on the lives of beneficiaries,
as there are effective M&E structures in place to evaluate activities as
they occur
3. Succession planning – this group is working on a
strategy to recruit a successor into GPI, currently they are working on
producing a job description and person specification for the Coordinator role
4. Structure and roles of GPI – this group is
considering the pros and cons of moving from having a general structure to
introducing specialist roles (e.g. M&E officer, communications officer) and
producing job descriptions for all roles
5. Remuneration – this group is exploring ways to
increase benefits staff receive, including pension or healthcare plans and
annual leave. They are currently benchmarking their own benefits against those
given by other similar organisations/NGOs
6. Managing & storing information – this group
is looking at internet/cloud storage for documentation and producing a guide
and training for staff on how to store and save documents
7. Provision of IT equipment & IT Training –
this group is reviewing the existing IT equipment and exploring options to
increase staff’s skills using word, excel, email and internet
8. Funding and income – this group will explore how
GPI can generate some income and other funding opportunities to ensure it
received the necessary funds to continue its activities
9. Website Development – this group is expanding
the capability of the current website to enable more social media/interaction
with beneficiaries and to enable GPI to reach more beneficiaries
Another
success achieved is the Board met, engaged and voted on the priorities for
action – which was a direct result from the circulation of the OD report and
its findings.
I have loved
my placement here in Nigeria and will be very sad to leave GPI. GPI have
welcomed me into their family and every day I enjoy getting up and going to
work with such a dedicated group of people. GPI have the skills and ability to
continue with the work streams and projects once I leave and I will continue to
support them in any way I can, as the adolescent girls benefit hugely from the
work of GPI.
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